• Terms & Conditions

Terms and conditions

ECOnventional Bijoux

All items are hand- made and unique They are made from the Pet plastic of bottles recovered from the streets and beaches of Rome, then sanitized and hand worked into glam accessories with semi precious stones, beads and pearls as finishing touches. All Styles can be duplicated but will never be identical to the online image. When ordering online, slight differences in color and shape must be taken into account as well as the imperfections of an hand crafted product that are part of the “personality” of each item.

Alterequo is committed to deliver items according to the features shown online and in samples.

Objections concerning differences in hues and sizes as stated for each item listed online or featured in samples, will not be accepted.

DESTINATIONS

We ship with courier all over Italy (including the islands) and towards the following Countries: Switzerland ,Austria, France, Germany, Belgium, The Netherlands, Denmark, United Kingdom, Scandinavian countries, Spain, Portugal. Shipments towards not listed countries must be agreed, upon mail contact.

PRICES

Prices listed Online for each item are retail, expressed in Euros, inclusive of local taxation (IVA). Do not include shipping costs.

ORDERS TERMS:

  • Bulk orders Each item can be ordered up to 10 pieces. Maximum bulk order: 50 pieces. Wholesales prices for bulk orders can be requested online through the contact form.

All the items presented are samples. Upon reception of order, please allow 15 days manufacturing and production

  • single and OOAK (one of a kind)items can be purchased directly online and payments made through Paypal or money transfer

DELIVERY:
Orders will be shipped by Express Courier. 5 to 10 days for deliveries overseas (to be added up to 15 days production time for bulk orders). Shipping costs c/o buyer. Shipping costs may vary according to weight/size of freight and destination Country.
PAYMENTS (bulk orders only): COD - Cash upon delivery

RETURN POLICY

Items must be inspected upon delivery. Returns are accepted in the event of damaged merchandise (broken), mismatch of colors (ex. Ordered in blue, delivered in yellow…), mismatch of item (ex. Ordered a necklace delivered a bracelet). Claims must be notified within 3 days through our online form and shipped back within 4 days of notification.

All items are hypoallergenic: plastic is an inert matter and the metal parts are nickel and cadmium free.

CARE INSTRUCTIONS

Please do not expose to heat, when cleaning simply use a mild detergent in lukewarm water and a soft brush.